Superchat is the all-in-one messaging software for your business.
Centralized Inbox for All Locations
Manage multiple locations with ease using a unified platform.
Customize your inbox structure to streamline communication.
Coordinate all your mailboxes in one software to ensure every message reaches the right contact.
Stay organized and on top of every conversation with Superchat’s Universal Inbox. This feature centralizes all your communication channels, including WhatsApp and email, into one streamlined inbox. You can customize the setup to fit your workflow, using separate mailboxes for different processes.
Enhance organization by adding labels to conversations, marking chats as “completed,” and assigning inquiries to specific team members. Superchat’s multi-user support enables several employees to manage customer inquiries simultaneously, so you never lose track of ongoing tasks and ensure messages reach their intended audience—not the spam folder.
Conversational Support
Be just one chat away.
Support your customers at every step by providing the channels they prefer.
Conversational Sales
Enhance your sales performance with Superchat.
Automate your processes, qualify leads, and drive growth through chat.
With Superchat, you can build loyal customer relationships,
automate and send newsletters, sell products
&
“Astro”
will answer your customers’ questions 24 / 7.
Transform the way you communicate with your customers utilizing WhatsApp
Transform the way you communicate with your customers utilizing WhatsApp
GDPR-Compliant Utilization of WhatsApp Across the Entire Customer Journey
is the key element of Superchat.
Chatting with customers has never been easier.
WhatsApp & Beyond.
Access a universal inbox with one login for WhatsApp Business, Instagram, Live Chat, SMS, and Telegram
Simplify managing multiple communication channels.
Integrate all key channels into a single platform to save time and effort.
Enhance team efficiency by centralizing communication and ensuring prompt responses to customer inquiries.
Stay on top of every channel with a centralized view, ensuring you never miss a crucial message again.
Effortlessly navigate an intuitive interface that’s ready to use without any training, simplifying your workday.
WhatsApp Chat
Manage chats simultaneously with up to eight users in the universal inbox
WhatsApp Click-to-Chat enables customers to connect with your company instantly. By simply scanning a QR code, they are taken straight to a chat window with your business.
( Try it above to see how it works )
This QR code can be shared both online and offline.
Send curated, automated, and authentic WhatsApp marketing campaigns directly to your target audience.
Are you usually waiting hours or days for a response?
Email campaigns can’t match these WhatsApp statistics.
95% – Opening rate- 40% – Response rate – 3x Conversion
Say goodbye to the spam folder.
Most people reply to text messages within 90 seconds.
Plus, unlike emails, WhatsApp messages avoid the risk of ending up in spam folders.
Struggling with poor newsletter conversions?
Not with WhatsApp.
Struggling with poor newsletter conversions?
Not with WhatsApp.
WhatsApp Newsletter
Utilize Superchat to easily incorporate media content, buttons, and CTAs, ensuring
engaging newsletters in no time.
Collect & Manage Newsletter Subscriptions
directly within Superchat.
Gathering opt-ins is effortless—set your keyword and generate subscribers directly through WhatsApp.
Monitor Your Newsletter Performance
Monitor metrics like open rates and other KPIs conveniently from your dashboard.
WhatsApp Newsletter
Utilize Superchat to easily incorporate media content, buttons, and CTAs, ensuring
engaging newsletters in no time.
Collect & Manage Newsletter Subscriptions
directly within Superchat.
Gathering opt-ins is effortless—set your keyword and generate subscribers directly through WhatsApp.
Monitor Your Newsletter Performance
Monitor metrics like open rates and other KPIs conveniently from your dashboard.
Centralized Review Management
Centralized Review Management
Your customers’ opinions are crucial. Superchat consolidates key review platforms into one centralized tool.
Stay informed with real-time updates from Google, ProvenExpert, Trustpilot, and more.
Comprehensive Online Review Monitoring
Stay informed and never miss a new customer review again.
Receive notifications for new reviews across your key platforms and take prompt action as needed.
WhatsApp Google Reviews
Send Review Invitations.
Remind your satisfied customers to leave a review effortlessly.
Reach out via their preferred communication channel with a review invitation, including a direct link for convenient sharing of their experience.
Connect Superchat with thousands of possible integrations through
Zapier or Make.
Connect Superchat with thousands of possible integrations through
Zapier or Make.
Looking to integrate Superchat with your database or shop system? Zapier and Make offer the perfect solution.
With thousands of possible integrations, you can tailor Superchat to fit your specific needs effortlessly.
NB: Available as a paid add-on in the professional package & is included in the Enterprise package.
Explore the Superchat Messaging API
Explore the Superchat Messaging API
The Superchat Public API empowers you to customize Superchat to meet your specific needs.
Integrate Superchat with your system to enhance customer service, marketing
and more with essential information and functionality.
NB: Available as a paid add-on in the professional package & is included in the Enterprise package.
SUPERCHAT
MONTHLY / ANNUAL PACKAGE COSTS
SUPERCHAT
MONTHLY / ANNUAL PACKAGE COSTS
€948*
€1,548*
€2,988*
€6,348*
€948*
Overview – Ideal for smaller teams.
Use link to get 2 FREE additonal users worth €20 P/M on the basic monthly package. ( €89 x 12 months = €1,068 )
Use link to get 2 FREE additonal users worth €240 per year on the annual package. ( * Annual cost incl 2 Free Users – €948 )
- 1 integrated number
- 3 Employee access
- Unlimited contacts
NB: AI Chatbot – ( NOT INCLUDED)
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Team Chat – ( direct, group , threads)
- Mobile app
- Active Contacts
- WhatsApp Conversations – ( incoming conversations – 1,000 P/M )
- Superchat bonus spend incl – €10 WhatsAPP conversations – ( conversations started by business ) ( €10 = 90 conversations ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M) - Newsletter Opt – In Via GDPR complient QR code, buttons , links.
- Automations – 2 Active automations – ( 1500 tasks per month)
- Performance Metrics
- Personal onboarding
- *SUPPORT INCL* – Onboarding , Chat support.
€1,548*
Overview – Perfect for medium sized teams.
Use link to get 5 FREE additonal users worth €50 P/M – ( Total cost per 12 months ( €149 x 12= €1,788)
Use link to get 5 FREE additonal users worth €600 per year on the annual package. ( Annual cost incl 5 Free Users – € 1,548* )
- 1 AI CHATBOT – ( NEW) – 500 RESPONSES ) – (* AI Co-Pilot – Add-on available)
- 3 integrated numbers
- 10 Employee access
- Unlimited contacts
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Mobile app
- Google Intergration
- Collect reviews in an automated & personalised way.
- Manage & respond to reviews all within Superchat
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M ) - Superchat bonus spend incl – €25 WhatsAPP conversations – ( conversations started by business – 90 conversations cost €10 ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- Performance Metrics
- Automations – 8 Active automations – ( 4,000 tasks per month )
- Personal onboarding
- Team Chat – ( direct, group , threads)
- Webchat Professional – ( Remove Superchat Logo, own design, own links. )
- Integrations – ( MAKE / ZAPIER, HUBSPOT & API) – ( Paid ad-on available – €49 )
- Analytics – ( *Add-on available – €29 )
*SUPPORT INCL* – Onboarding , Chat support, Customer Success Manager.
€2,988*
Overview – Optimal for medium-sized companies.
- Use link to get 10 FREE additonal users worth €100 P/M – ( 12 mths = €3,588 )
- Use link to get 10 FREE additonal users worth €1,200 per year on the annual package. ( Annual cost – € 2,988 * )
- 2 AI CHATBOT – ( NEW) – 1,500 AI-generated Responses) (* AI Co-Pilot – Add-on available)
- 5 integrated number
- 25 Employee access
- Unlimited contacts
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Mobile app
- Team Chat – ( direct, group , threads )
- Webchat Professional – ( Remove Superchat Logo, own design, own links. )
- Newsletter Opt – In Via GDPR complient QR code, buttons , links.
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M - Superchat bonus spend incl – €40 WhatsAPP conversations – ( conversations started by business ) ( €10 = 90 conversations ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- Google Intergration
- Collect reviews in an automated & personalised way.
- Manage & respond to reviews all within Superchat
- Automations – 16 Active automations – ( 12,000 tasks per month )
Integrations – ( MAKE / ZAPIER, HUBSPOT & API)
- Performance Metrics
- Analytics – ( *Add-on available €29 P/M )
- Industry-specific onboarding
- Premium chat support
- User training
- Account Manager
€6,348*
Overview – Optimal for Large companies.
- Use link to get 10 FREE additonal users worth €100 P/M (12 mths =€7,200)
- Use link to get 10 FREE additonal users worth €1,200 per year on the annual package. ( Annual cost – € 6,348 * )
- 2 AI CHATBOT – ( NEW) – 1,500 AI-generated Responses) (* AI Co-Pilot – Add-on available )
- 5 integrated number
- 25 Employee access
- Unlimited contacts.
ENTERPRISE ONLY - Dedicated rollout plan & support
- Premium technical support
- Support for API integration
- Prioritized product proposals
+ Everything Below
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Mobile app
- Team Chat – ( direct, group , threads)
- Webchat Professional – ( Remove Superchat Logo, own design, own links. )
- Newsletter Opt – In Via GDPR complient QR code, buttons , links.
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M ) - Superchat bonus spend incl – €40 WhatsAPP conversations – ( conversations started by business ) ( €10 = 90 conversations ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- Google Intergration
- Collect reviews in an automated & personalised way.
- Manage & respond to reviews all within Superchat
- Automations – 16 Active automations – ( 12,000 tasks per month)
Integrations – ( MAKE / ZAPIER, HUBSPOT & API)
- Performance Metrics
- Analytics – ( *Add-on available €29 P/M )
- Industry-specific onboarding
- Premium chat support
- User training
- Account Manager
€948*
€1,548*
€2,988*
€6,348*
€948*
Overview – Ideal for smaller teams.
Use link to get 2 FREE additonal users worth €20 P/M on the basic monthly package. ( €89 x 12 months = €1,068 )
Use link to get 2 FREE additonal users worth €240 per year on the annual package. ( * Annual cost incl 2 Free Users – €948 )
- 1 integrated number
- 3 Employee access
- Unlimited contacts
NB: AI Chatbot – ( NOT INCLUDED)
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Team Chat – ( direct, group , threads)
- Mobile app
- Active Contacts
- WhatsApp Conversations – ( incoming conversations – 1,000 P/M )
- Superchat bonus spend incl – €10 WhatsAPP conversations – ( conversations started by business ) ( €10 = 90 conversations ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M) - Newsletter Opt – In Via GDPR complient QR code, buttons , links.
- Automations – 2 Active automations – ( 1500 tasks per month)
- Performance Metrics
- Personal onboarding
- *SUPPORT INCL* – Onboarding , Chat support.
€1,548*
Overview – Perfect for medium sized teams.
Use link to get 5 FREE additonal users worth €50 P/M – ( Total cost per 12 months ( €149 x 12= €1,788)
Use link to get 5 FREE additonal users worth €600 per year on the annual package. ( Annual cost incl 5 Free Users – € 1,548* )
- 1 AI CHATBOT – ( NEW) – 500 RESPONSES ) – (* AI Co-Pilot – Add-on available)
- 3 integrated numbers
- 10 Employee access
- Unlimited contacts
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Mobile app
- Google Intergration
- Collect reviews in an automated & personalised way.
- Manage & respond to reviews all within Superchat
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M ) - Superchat bonus spend incl – €25 WhatsAPP conversations – ( conversations started by business – 90 conversations cost €10 ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- Performance Metrics
- Automations – 8 Active automations – ( 4,000 tasks per month )
- Personal onboarding
- Team Chat – ( direct, group , threads)
- Webchat Professional – ( Remove Superchat Logo, own design, own links. )
- Integrations – ( MAKE / ZAPIER, HUBSPOT & API) – ( Paid ad-on available – €49 )
- Analytics – ( *Add-on available – €29 )
*SUPPORT INCL* – Onboarding , Chat support, Customer Success Manager.
€2,988*
Overview – Optimal for medium-sized companies.
- Use link to get 10 FREE additonal users worth €100 P/M – ( 12 mths = €3,588 )
- Use link to get 10 FREE additonal users worth €1,200 per year on the annual package. ( Annual cost – € 2,988 * )
- 2 AI CHATBOT – ( NEW) – 1,500 AI-generated Responses) (* AI Co-Pilot – Add-on available)
- 5 integrated number
- 25 Employee access
- Unlimited contacts
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Mobile app
- Team Chat – ( direct, group , threads )
- Webchat Professional – ( Remove Superchat Logo, own design, own links. )
- Newsletter Opt – In Via GDPR complient QR code, buttons , links.
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M - Superchat bonus spend incl – €40 WhatsAPP conversations – ( conversations started by business ) ( €10 = 90 conversations ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- Google Intergration
- Collect reviews in an automated & personalised way.
- Manage & respond to reviews all within Superchat
- Automations – 16 Active automations – ( 12,000 tasks per month )
Integrations – ( MAKE / ZAPIER, HUBSPOT & API)
- Performance Metrics
- Analytics – ( *Add-on available €29 P/M )
- Industry-specific onboarding
- Premium chat support
- User training
- Account Manager
€6,348*
Overview – Optimal for Large companies.
- Use link to get 10 FREE additonal users worth €100 P/M (12 mths =€7,200)
- Use link to get 10 FREE additonal users worth €1,200 per year on the annual package. ( Annual cost – € 6,348 * )
- 2 AI CHATBOT – ( NEW) – 1,500 AI-generated Responses) (* AI Co-Pilot – Add-on available )
- 5 integrated number
- 25 Employee access
- Unlimited contacts.
ENTERPRISE ONLY - Dedicated rollout plan & support
- Premium technical support
- Support for API integration
- Prioritized product proposals
+ Everything Below
Features also included /available:
- Unified Inbox – ( WhatsApp, Instagram, Facebook Messenger, Telegram, Live Chat, Email )
- Mobile app
- Team Chat – ( direct, group , threads)
- Webchat Professional – ( Remove Superchat Logo, own design, own links. )
- Newsletter Opt – In Via GDPR complient QR code, buttons , links.
- WhatsApp Newsletter – ( Send newsletters to up to 100 recipients per month )
( *Add -on available*) – Send newletters to up to 10,000 receipients per month – €49 P/M ) - Superchat bonus spend incl – €40 WhatsAPP conversations – ( conversations started by business ) ( €10 = 90 conversations ) NB: Once you contact a customer, or respond to a customer inquiry, a 24 hour window opens up where they can send as many messages as they want. At the end of the 24 hours, another conversation opens.
- Google Intergration
- Collect reviews in an automated & personalised way.
- Manage & respond to reviews all within Superchat
- Automations – 16 Active automations – ( 12,000 tasks per month)
Integrations – ( MAKE / ZAPIER, HUBSPOT & API)
- Performance Metrics
- Analytics – ( *Add-on available €29 P/M )
- Industry-specific onboarding
- Premium chat support
- User training
- Account Manager
Additional add-ons
Additional add-ons
Additional employee logins – Easily add more employees to Superchat.
( €10 / Month )
Additional number – Easily add more numbers to an account.
( €49 / Month )
Premium employee training – In 90 minutes, we will train your employees on how to use Superchat .
( €199 / 90 minutes )
Superchat AI – €29 P/M
( 3 users incl)
( €5 for each additional user )
Additional Superchat AI Responses – €19 – ( 1,000 responses )
( more available on request )
Additional Automation – €10 per automation
Additional Automation Tasks – Starts at €19 = 1,000 tasks
( more available on request )
YOUR BUSINESS AI ASSISTANT
IS NOW A REALITY
YOUR BUSINESS AI ASSISTANT
IS NOW A REALITY
Experience the power of ChatGPT tailored to your company, available in every messenger.
Handle every customer request at any time with responses so convincing, your customers won’t even
realize they’re not speaking to a human.
You can upload the necessary data or documents that will enable the AI chatbot
to respond accurately to customer inquiries.
The chatbot supports the following file formats: .pdf, .txt, .json, .document, and .sheet.
Each file can be up to 25 MB in size.
You can also make the data on your website accessible to your chatbot & any other relevant url’s needed.
SUPERCHAT AI CHATBOT FAQ'S
SUPERCHAT AI CHATBOT FAQ'S
The Superchat AI Chatbot is powered by the GPT-4 language model from OpenAI. It uses advanced natural language processing to understand and respond to human queries in real-time. It works by receiving input, processing it with AI, and generating a response based on its training.
Superchat AI Chatbot strives to provide accurate and relevant responses by leveraging the power of the GPT-4 model. However, like all AI models, it may occasionally make mistakes or “hallucinate” false information. To mitigate this, human operators can intervene and guide conversations to ensure accuracy.
Yes, the Superchat AI Chatbot is designed with privacy and security in mind. Conversations are stored exclusively on servers located in Germany, adhering to strict data protection standards. Only you and your authorized contacts can access the stored data.
The chatbot only processes the data that you provide. It does not have access to external databases or personal information unless you share it during the conversation. All data is securely stored and can be accessed only by authorized individuals.
The Superchat AI Chatbot is regularly updated with new models. As better AI technology becomes available, Superchat will automatically switch to these improved models, ensuring that the chatbot remains relevant and capable of delivering better results over time.
Superchat AI Chatbot stands out due to its use of the powerful GPT-4 model, its secure data handling on German servers, and the option for human operators to intervene in conversations if needed. This combination of advanced technology and human oversight provides a unique balance of accuracy, security, and control.
Superchat AI Chatbot can handle customer inquiries 24/7, providing quick and accurate responses to common questions. It reduces response times, alleviates pressure on human support teams, and can handle multiple conversations simultaneously, improving overall customer satisfaction.
While Superchat AI Chatbot can respond intelligently based on its training, it doesn’t “learn” from individual conversations in real-time. Instead, it relies on a vast database of pre-trained knowledge. Any improvements to the chatbot come from updates to its underlying AI model.
Yes, Superchat AI Chatbot can be integrated with various platforms such as CRM systems, e-commerce platforms, and other customer service tools. This makes it a flexible solution that can adapt to different business needs.
Superchat AI Chatbot is revolutionizing chat communication by offering fast, intelligent, and scalable solutions for businesses. With continuous improvements in AI, such chatbots will become even more human-like and efficient, transforming how companies interact with their customers and manage their communications.
THE 3 VIDEOS BELOW ARE A GREAT WAY TO UNDERSTAND SUPERCHAT AI CHATBOT “ASTRO”
AI Chatbot
PART 1
( 4 MIN 50 SECONDS )
AI Chatbot
PART 2
( 9 MIN 6 SECONDS )
AI Chatbot
PART 2
( 8 MIN 3 SECONDS )
