PandaDoc is NOT just an eSign solution.
With PandaDoc, you can create contracts, proposals, and other business documents entirely from scratch using the only native document creation platform available in the market.
Pandadoc offers a comprehensive solution for digital transaction management from document creation and negotiation to esignature capture.
DESIGN – EDIT – TEMPALIZE – AUTOMATE- INTEGRATE -TRACK & ANALYSE DOCUMENTS.
Pandadoc eSignature software is ESIGN, UETA, HIPAA, FERPA compliant, and SOC 2 Type II certified.
Pandadoc also provides an electronic certificate with every signed document.
There are lots of eSignature and electronic document tools on the market.
The one that many use is DocuSign, so in this video, you can see how PandaDoc stands up against DocuSign.
We feel you may see why PandaDoc is the better option for a lot of companies, particularly when it comes to cost.
Unlike other tools on the market, PandaDoc offers unlimited, legally binding eSignatures,
& documents perfect for growing businesses of all sizes.
15 key points you should know when choosing e-signature software
Security
Make sure your e–signature software is secure enough to keep your secrets safe from prying eyes.
Usability
Choose software that is easy to use and understand, so you don‘t have to be a tech genius to get the job done.
Integrations
Make sure the software can be integrated with other systems and applications, so you don‘t have to do double the work.
Cost
Consider the cost of the software and any additional fees associated with it, so you don‘t end up with an expensive surprise.
Support
Ensure the software provider offers customer support and training, so you don‘t have to figure it all out on your own.
Scalability
Make sure the software can scale to meet your business needs, so you don‘t have to worry about outgrowing it.
Automation
Check to see if the software can automate processes such as document creation and signature collection, so you can save time and energy.
Customization
Determine if the software can be customized to fit your unique needs, so you don‘t have to settle for a one–size–fits–all solution.
Document Management
Ensure the software can manage documents and signatures securely, so you don‘t have to worry about data breaches.
Audit Trail
Check to see if the software can provide an audit trail of all activities related to the e–signature process, so you can keep an eye on everything.
Multi-factor
Authentication: Ensure the software supports multi-factor authentication to ensure the highest level of security.
Digital Certificates
Check to see if the software supports digital certificates to verify the identity of signers.
13. Mobile Access: Make sure the software is compatible with mobile devices, so users can sign documents from anywhere.
Document Versioning
Determine if the software can track and maintain different versions of a document, so you can keep track of changes.
Signature Validation
Ensure the software can validate signatures to ensure the authenticity of documents.
PandaDoc's Premium Support Service
PandaDoc standard and free customer support options are perfect for addressing concerns about payment and billing, technical support for troubleshooting, and outages.
However, if you’re seeking more comprehensive support, PandaDoc premium option is the way to go.
PandaDoc’s premium support service goes beyond standard support with features like iterative improvement, strategic guidance, and continuous training to boost your team’s productivity and amplify success.
This service comes with fast, service-credit-backed SLAs, proactive support, regular technical reviews with your technical account manager, free on-demand onboarding with a specialist, and much more.
With premium support, you’ll get a dedicated technical account manager and customer success manager to optimize your business’s success.
The customer success manager will handle all of your business needs, and the technical account manager will be responsible for the technical health and success of PandaDoc within your business.
Your technical account manager will conduct regular technical reviews and offer best practices to improve efficiency.
They will also help you customize PandaDoc to fit the way you work and adopt new features that enhance your document processes.
When you submit a support ticket, your technical account manager will be immediately notified, and they will use their advanced technical knowledge to help you fix the issue.
Even if you submit a ticket outside of your TAM’s working hours, a member of our standard support team will prioritize your case.
In addition to around-the-clock support via web tickets, email, and live chat, premium support also offers daily phone support from 9 a.m. to 6 p.m. EST for urgent issues.
If your team uses the PandaDoc API and complex integrations, your TAM can quickly escalate any problems to our product and development team.
With premium support, you’ll have access to a team of experts focused on helping you achieve your business goals.
